Policies

At Phantom Aesthetics, we want every client to feel safe, informed, and supported. Please read our clinic policies before booking your treatment.

1. Appointments & Bookings

All services are by appointment only.
All bookings require a $100 security deposit.
Please arrive 10 minutes early to complete or update your medical forms.

2. Cancellation & Rescheduling

We kindly request at least 48 hours’ notice to cancel or reschedule.
Appointments cancelled with less than 48 hours’ notice may incur a $100 fee.
No-shows will be charged a $100 cancellation fee.

3. Late Arrival

Arriving late may reduce your treatment time.
If you are more than 15 minutes late, your appointment may need to be rescheduled and a fee may apply.

4. Medical Information

All clients must complete a confidential medical history form prior to treatment.
Please inform your provider of any health changes, new medications, or allergies at every visit.
Certain treatments are not suitable during pregnancy or while breastfeeding.

5. Treatment Results

Individual results vary and cannot be guaranteed.
Your provider will explain expected outcomes, possible side effects, and aftercare instructions.
Follow all aftercare guidelines for best results.

6. Payments & Financing

Payment is due at the time of service.
We accept cash, debit, and major credit cards.
Financing is available through our partner Beautifi. Phantom Aesthetics is not responsible for financing terms or approvals.

7. Product & Service Refunds

Because of the medical nature of our services, treatments and products are non-refundable.

8. Confidentiality & Privacy

All personal and medical information is kept strictly confidential.
We comply with all applicable privacy laws and regulations.

9. Minors

Clients must be 19 or older for injectable treatments.
Some skin services may be performed on minors with parental consent.

10. Photography & Testimonials

Before-and-after photos may be taken for your medical record.
We will only use images for marketing if you give written consent.

$50 credit

Receive a $50 credit toward your first treatment with our team

Assessment required to determine candidacy. Credit applicable toward eligible treatments only.